Shipping Questions

We currently offer shipping to major cities in New Brunswick, Nova Scotia, PEI, Quebec, Ontario, Manitoba, Saskatchewan, Alberta and BC.

For more information, please visit our home delivery page. If you are unsure we ship to you please send us a note or visit us on Facebook.

Once your order is received, we do our best to process it quickly. As we are shipping fresh and frozen seafood, in order to maintain in quality through travel we only ship on Monday to Thursday to ensure delivery before the weekend. 

Our retail store is located in Dartmouth Nova Scotia. Come in and browse our selection or place an order online.

We pack each order seperately, by hand. Each order is packed in a styro cooler with reusable gel packs. Each order is also packed with a TTI (temperature device) that monitors the temperature inside the box. Please visit our home delviery page for more information.

Shipping is currently $9.99 if you live in the Maritimes, and $19.99 to all other cities if you purchase more than $50.

Orders are shipped with Fedex Overnight or UPS Overnight depending on where you live. This ensures products arrive 24-36 hours after it leaves our facilty for optimal quality.

Returns

We pride ourselves on our customer service. If for some reason the product doesn't meet your standards, or there is an issue. Please conatct us ASAP and we will try and make it right.

We do not accept returns, but you may qualify for a re-shipment or a refund.

General Questions

Yes, are prcies will constantly fluctuate throughout the year as we get new prices from our suppliers.

Generally speaking, it is perfectly okay to freeze or refreeze products. However doing this a number of times can reduce the quality and taste of seafood so proceed at your own discreetion.

If properly stored the fresh products can last in the fridge 5-7 days after arrival. Anything not consumed in that period should be frozen.

Our Atlantic Salmon is suishi/sashimi grade! However TNS always recommends you freeze your salmon prior to guarantee safe consumption.

Chances are the confirmation email was sent to your junk forlder. This is something we are working on with Shopify.

Please mark the email address as "not spam" to avoid this issue moving forward.